Monument Health Lead-Deadwood Clinic
71 Charles St, Deadwood, South Dakota, 57732
Patients appreciate the empathy and competence of the medical staff, particularly Dr. Barrett and Dr. Tronnes. The clinic is seen as a vital local resource, though some users report significant frustration with administrative hurdles and billing transparency. When the system works, it is spot on, but communication gaps can be a real headache.
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Use the online portal for scheduling to avoid long phone wait times.
✓ What Works Well
- Empathetic physicians
- Same-day appointment availability
- Thorough diagnostic explanations
✗ Areas to Improve
- Billing transparency issues
- Administrative disorganization
- Rude front desk staff
- How do I get my test results?
- Why was I billed extra?
Doctors really listen to your concerns.
The clinic is a lifesaver for our small town.
Billing department needs a serious overhaul.
- Category Health & Medical
- City Deadwood
- State South Dakota
- Postcode 57732
- Country United States
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