Monument Health Lead-Deadwood Hospital
61 Charles St, Deadwood, South Dakota, 57732
The hospital receives polarized reviews. Many patients praise the ER staff for being efficient, kind, and life-saving during emergencies. However, a significant number of users report poor experiences with specific staff members, billing issues, and a lack of compassion in certain departments. It is a vital facility, but consistency in care and communication remains a challenge.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for an itemized bill immediately if you have concerns about charges.
✓ What Works Well
- Fast ER processing
- Kind nursing staff
- Clean facilities
✗ Areas to Improve
- Billing transparency
- Inconsistent staff professionalism
- Communication gaps
- Why is the billing so confusing?
- Is the ER busy right now?
The ER saved my life.
Billing department is a nightmare.
Staff can be hit or miss.
- Category Health & Medical
- City Deadwood
- State South Dakota
- Postcode 57732
- Country United States
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