Health & Medical · Hospital

Monument Health Rapid City Hospital

353 Fairmont Blvd, Rapid City, South Dakota, 57701

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

Experiences at this hospital are extremely varied. Many patients report life-saving, compassionate care from dedicated nurses and doctors, highlighting the hospital's ability to handle emergencies effectively. Conversely, a significant number of reviews express deep frustration with long wait times, billing errors, and perceived unprofessionalism or lack of communication from certain staff members. It is a major regional facility with high-stakes care, but administrative issues frequently impact the patient experience.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

Keep detailed records of all your interactions and billing statements, as administrative errors are common.

Regional trauma center
High patient volume
Pros & Cons

✓ What Works Well

  • Life-saving emergency care
  • Dedicated and skilled nursing staff
  • Modern and clean facilities

✗ Areas to Improve

  • Long wait times in the ER
  • Billing and insurance issues
  • Inconsistent communication
Frequently Asked Questions
  • Why are wait times so long?
  • How do I resolve a billing error?
  • Is the ER well-staffed?
User Feedback

Saved my life, but the billing is a mess

Nurses are amazing, front desk is hit or miss

Great care, but be prepared to wait

Location Details
Street: 353 Fairmont Blvd
Neighborhood: Rapid City
City: Rapid City
State: South Dakota
Postcode: 57701
Country: United States
Location
353 Fairmont Blvd, Rapid City, SD 57701
Quick Info
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