Monument Health Spearfish Hospital
1440 N Main St, Spearfish, South Dakota, 57783
The hospital is a mix of high-quality surgical care and frustrating administrative experiences. While many patients praise the surgical teams and nursing staff for their compassion, there are frequent complaints about billing transparency, long wait times, and poor communication from the front office. It is a facility that excels in clinical care but struggles with the patient experience side.
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Always verify your insurance coverage and get a cost estimate before any procedure.
✓ What Works Well
- Excellent surgical outcomes
- Compassionate nursing staff
- Clean facilities
✗ Areas to Improve
- Billing transparency
- Long wait times
- Poor front office communication
- Why is the bill so high?
- How do I get an itemized receipt?
The surgeons are top-notch.
Billing is a nightmare.
Staff can be very rude.
- Category Health & Medical
- City Spearfish
- State South Dakota
- Postcode 57783
- Country United States
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