3405 NJ-33, floor 2, Neptune City, New Jersey, 07753
Patients generally praise the medical staff for being thorough and compassionate during skin checks. However, the front desk and administrative side of the practice are a major pain point. Many report long wait times and rude interactions when trying to book appointments. While the clinical care is often described as top-notch, the operational issues are driving some families away.
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✓ What Works Well
✗ Areas to Improve
Clinical care is spot on, but the admin side is a mess.
Wait times are disrespectful of patient time.
Great doctors, but the front desk needs a serious attitude check.