11147 Norton-Coeburn Rd, Coeburn, Virginia, 24230
This dealership is a mixed bag. Sales and finance often get high praise for being helpful and honest, but the service department is a frequent source of frustration. Customers report long delays, poor communication, and issues with repair quality. It seems like a great place to buy a car, but proceed with caution regarding service.
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Always get a written estimate and a firm timeline for service work before leaving your car.
✓ What Works Well
✗ Areas to Improve
Great sales experience
Service department is a nightmare
Communication needs work