Morgan & Morgan
1350 Church Street Ext NW, Suite 300, Marietta, Georgia, 30060
The feedback for this firm is quite polarized. Many clients feel like just another number in a high-volume machine, citing poor communication and long delays. However, those who were assigned specific, dedicated attorneys often report positive outcomes and professional service. The contrast between the marketing promises and the actual client experience is a recurring theme. It seems the firm's size leads to inconsistent service quality across different cases.
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✓ What Works Well
- Strong legal resources
- Some attorneys provide excellent personal attention
- Effective at handling specific injury claims
✗ Areas to Improve
- Inconsistent communication
- High-volume approach makes clients feel ignored
- Frequent turnover of case managers
- Why is my case taking so long?
- Can I speak to an actual attorney?
- Why was my case dropped after initial interest?
They talk a big game but struggle with follow-through.
Some staff members are professional and helpful.
The firm feels more focused on volume than individual results.
- Category Professional Services
- City Marietta
- State Georgia
- Postcode 30060
- Country United States
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