919 E Main St, Suite 1000, Richmond, Virginia, 23219
Morgan & Morgan receives mixed reviews, often polarized by the size of the firm. Many clients appreciate the ease of the initial process and the support from specific case managers. However, a significant number of reviewers express frustration with communication gaps and the feeling of being just a number. Some clients feel the firm is too selective with cases, focusing only on high-payout scenarios. Despite this, those who have a dedicated attorney often report a positive, life-changing experience.
We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you feel your case is being ignored, ask to speak directly with your assigned case manager rather than the general intake line.
✓ What Works Well
✗ Areas to Improve
The intake process is easy, but follow-up is hit or miss.
Some feel the firm only cares about big truck accidents.
Case managers often provide better service than the attorneys.