Morgan & Morgan
250 W Main St, UNIT 2100, Lexington, Kentucky, 40507
Clients generally appreciate the firm's responsiveness and the ease of the initial intake process. Many feel supported during stressful times, noting the staff's compassionate approach. However, some users report feeling like just another number, citing poor communication once a case is underway. There is a clear divide between those who received a quick, favorable settlement and those who felt dismissed when their case wasn't deemed a 'big win'. Overall, the firm is seen as a high-volume operation that delivers when the case is straightforward.
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The firm prioritizes high-value cases; ensure you have clear documentation of liability to get past the initial intake.
✓ What Works Well
- Fast and easy intake process
- Compassionate and friendly staff
- Strong reputation for favorable settlements
✗ Areas to Improve
- Inconsistent communication after intake
- Perceived as too selective with cases
- Some clients feel like a number
- Why won't they take my case?
- How long does the legal process take?
- Why is communication so slow?
Intake is spot on and very professional.
They only seem to care about big payouts.
Staff is kind but follow-up is lacking.
- Category Professional Services
- City Lexington
- State Kentucky
- Postcode 40507
- Country United States
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