Morgan & Morgan
200 N Broadway, Suite 720, St. Louis, Missouri, 63102
The firm has a polarized reputation. Many clients appreciate the streamlined process and the professionalism of specific staff members. However, there is a significant volume of negative feedback regarding poor communication, high staff turnover, and the feeling that the firm is only interested in high-value cases. Some clients feel they were 'strung along' and then dropped, leading to a sense of frustration and lack of trust.
We analyze 66 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for potential staff changes and keep your own records of all documents.
✓ What Works Well
- Streamlined process
- Professional staff
- Good results for some
✗ Areas to Improve
- Poor communication
- High staff turnover
- Perceived lack of interest in smaller cases
- Why haven't I heard back?
- Will you take my case?
Mixed experiences
Communication needs improvement
Professional but impersonal
- Category Professional Services
- City St. Louis
- State Missouri
- Postcode 63102
- Country United States
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