400 East Pratt Street, 8th Floor, Suites 801 & 833, Baltimore, Maryland, 21202
This firm is polarizing. Many clients love the ease of the process and the quick settlements, while others feel like they are just a number in a massive corporate machine. The biggest complaints revolve around communication and feeling ignored once the contract is signed. Some users feel the fees are high for the service provided. It is a high-volume firm, so expect a different experience than a boutique office.
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Be very clear about your expectations for communication during the initial intake call.
✓ What Works Well
✗ Areas to Improve
They were great at first, then I never heard from them.
The intake was easy, but the follow-up is lacking.
They got me a settlement, but it felt like a hassle.