Morgan Road Family Care Bruce Silverstein, MD
7445 Morgan Rd, Liverpool, New York, 13090
This practice is highly controversial. Long-term patients often praise Dr. Silverstein for his thoroughness and personal connection. However, a large number of reviewers report being abruptly discharged from the practice, often citing billing disputes or minor communication issues. Many patients feel the office staff is rude and that the practice is more focused on profit than patient care. The experience is highly inconsistent.
Be very careful with billing and appointment scheduling, as the office has a low tolerance for errors or missed appointments.
✓ What Works Well
- Thorough and proactive medical care
- Strong long-term patient relationships
- Easy-to-use patient portal
✗ Areas to Improve
- Frequent and abrupt patient discharges
- Rude and unprofessional office staff
- Billing and insurance transparency issues
- Why was I discharged from the practice?
- How do I resolve a billing error?
Dr. Silverstein is great, but the staff is awful.
I was discharged for no reason.
The office is more interested in money than patients.
- Category Health & Medical
- City Liverpool
- State New York
- Postcode 13090
- Country United States
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