Morrie's West Salem Kia
1440 Heritage Blvd, West Salem, Wisconsin, 54669
Similar to their sister dealership, this location receives mixed reviews. The sales team is often highlighted for being patient and helpful, making the buying process easy for many. Conversely, the service department faces significant criticism for poor communication, long wait times, and difficulty in resolving warranty issues. It is a dealership where the sales experience is generally better than the service experience.
We analyze 75 public reviews for Morrie's West Salem Kia using our data models and filter out spam to highlight only authentic feedback.
If you have a warranty issue, be prepared to advocate for yourself and keep detailed records.
✓ What Works Well
- Patient and helpful sales staff
- Easy and smooth buying process
- Good selection of vehicles
✗ Areas to Improve
- Poor service department communication
- Difficulty with warranty claims
- Long wait times for service
- Is this car in stock?
- How does the warranty work?
- Can you help me with this repair?
Sales team is often praised
Service department needs significant improvement
Be prepared for potential communication gaps
- Category Automobile
- City West Salem
- State Wisconsin
- Postcode 54669
- Country United States
