Morrison Dental Group - Norfolk
4520 Pretty Lake Ave, Suite 201, Norfolk, Virginia, 23518
The clinical care at this practice is highly regarded, with many patients praising the dentists and assistants for their bedside manner and skill. However, the front office and billing department are frequent sources of frustration, with reports of poor communication, billing errors, and unresponsiveness. It is a 'tale of two offices' where the clinical side shines but the administrative side struggles.
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✓ What Works Well
- Excellent clinical care
- Friendly and skilled assistants
- Modern and clean office
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance errors
- Unresponsive front office
- Why is my bill so high?
- Are you in-network with my insurance?
- Why can't I get a call back?
Clinical staff is amazing.
Billing department is a nightmare.
Great for dental anxiety.
- Category Health & Medical
- City Norfolk
- State Virginia
- Postcode 23518
- Country United States
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