Mortenson Family Dental
2407 Ring Rd, Ste 137, Elizabethtown, Kentucky, 42701
Mortenson Family Dental in Elizabethtown has a mixed reputation. While many patients appreciate the clinical care and friendly hygienists, there are frequent complaints about administrative issues, including billing transparency, appointment cancellations, and communication with the front office. It is a large practice where the experience can vary significantly based on the staff you interact with.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Friendly and professional hygienists
- Modern facilities
- Good clinical care
✗ Areas to Improve
- Frequent appointment cancellations
- Billing and insurance transparency issues
- Poor administrative communication
- Do you accept my insurance?
- Why was my appointment cancelled?
Dr. Matt is very professional
Staff is helpful and joyful
Wait times can be long
- Category Health & Medical
- City Elizabethtown
- State Kentucky
- Postcode 42701
- Country United States
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