Mortenson Family Dental
1746 Hwy 44 E, Shepherdsville, Kentucky, 40165
This office receives high praise for its ability to handle dental anxiety, with many patients noting the gentle approach of the staff. While many find the care top-notch, there are recurring complaints regarding billing transparency and communication with the front desk. Some patients feel the office prioritizes revenue over patient needs, leading to mixed reviews.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage directly with your provider before your appointment to avoid surprise bills.
✓ What Works Well
- Excellent at managing dental anxiety
- Friendly and caring dental assistants
- Quick emergency appointments
✗ Areas to Improve
- Billing and insurance disputes
- Rude front desk staff reported
- Inconsistent communication regarding appointments
- Why was my appointment canceled without notice?
- Are the billing charges accurate?
Dr. Sparks is a lifesaver for nervous patients.
Front desk staff can be dismissive.
Great work, but watch out for hidden costs.
- Category Health & Medical
- City Shepherdsville
- State Kentucky
- Postcode 40165
- Country United States
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