Mortenson Family Dental
5220 Dixie Hwy, B, Louisville, Kentucky, 40216
Reviews are mixed; many patients appreciate the friendly staff and the compassionate care provided by the dentists, especially for those with dental anxiety. However, there are significant complaints regarding billing practices, hidden fees, and aggressive upselling of services. While some find the care exceptional, others feel the business prioritizes profit over patient needs.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a detailed treatment plan and confirm insurance coverage before starting any work.
✓ What Works Well
- Friendly and welcoming staff
- Good for anxious patients
- Clean facility
✗ Areas to Improve
- Aggressive upselling
- Billing transparency issues
- Strict appointment policies
- Do you accept my insurance?
- Why are there extra charges?
Dentists are gentle and kind
Billing department is difficult to deal with
Great for routine cleanings
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40216
- Country United States
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