Mortenson Family Dental
130 Stonecrest Rd, Suite 101, Shelbyville, Kentucky, 40065
Patients generally appreciate the friendly and compassionate staff, particularly the hygienists. While many report positive, efficient experiences, there is a recurring theme of frustration regarding scheduling delays and billing inconsistencies. Some users feel the office can be disorganized, though the clinical care itself is often described as top-notch.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request a specific hygienist if you find one you like, as consistency is key here.
✓ What Works Well
- Friendly and compassionate staff
- Efficient clinical care
- Good with anxious patients
✗ Areas to Improve
- Scheduling and wait time issues
- Billing transparency concerns
- High staff turnover
- Is this office accepting new patients?
- Why was my bill higher than expected?
Staff is spot on with care
Scheduling is a bit of a mess
Great bang for the buck if you have insurance
- Category Health & Medical
- City Shelbyville
- State Kentucky
- Postcode 40065
- Country United States
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