Mortenson Family Dental
10031 Forest Green Blvd, Louisville, Kentucky, 40223
Patients are split on their experience here. While many praise the clinical staff for being gentle and professional, the front office and billing department are a total headache. Long wait times and communication breakdowns regarding insurance are common complaints. Some feel the office is disorganized, while others have had great, painless procedures.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always confirm your insurance status with the office manager directly before your appointment to avoid surprise charges.
✓ What Works Well
- Gentle hygienists
- Professional dentists
- Comfortable office layout
✗ Areas to Improve
- Poor front desk communication
- Long wait times
- Billing and insurance issues
- Why was my appointment cancelled without notice?
- How do I get a referral sent to a specialist?
Front desk needs to improve
Clinical work is solid
Billing is confusing
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40223
- Country United States
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