Mortenson Family Dental
2105 Weber Ave, Louisville, Kentucky, 40205
Patients generally appreciate the efficiency and friendliness of the staff at this location. Many find the care to be quick and professional, making it a convenient choice for busy schedules. However, there are some recurring complaints about billing transparency and communication, which can lead to frustration for some patients.
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Always ask for a detailed treatment plan and cost estimate before starting any work to avoid billing surprises.
✓ What Works Well
- Fast and efficient service
- Friendly and professional staff
- Convenient scheduling
✗ Areas to Improve
- Billing transparency issues
- Occasional communication breakdowns
- Some reports of aggressive upselling
- Why was I charged this amount?
- Is this procedure covered by insurance?
- How do I handle a dental emergency?
Quick and easy cleanings.
Staff is very helpful and upbeat.
Billing can be a bit of a surprise.
- Category Health & Medical
- City Louisville
- State Kentucky
- Postcode 40205
- Country United States
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