Health & Medical · General Dentistry

Mortenson Family Dental

2441 State St, Suite 1, New Albany, Indiana, 47150

Google Maps Updated: 14 May 2026
Authenticity Score: 50/100
About

This practice has a highly polarized reputation. While some patients report excellent, compassionate care, many others cite significant issues with scheduling, billing transparency, and unprofessional staff. The frequent cancellations and perceived pressure to agree to unnecessary procedures are major points of contention. It is a hit-or-miss experience, and patients are advised to be cautious.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 30/100
Pro Tip

Always get a second opinion before agreeing to any major dental work, and be prepared for potential scheduling issues.

Pros & Cons

✓ What Works Well

  • Some staff are very kind
  • Good for emergency visits
  • None significant

✗ Areas to Improve

  • Frequent appointment cancellations
  • Billing transparency issues
  • Rude and unprofessional staff
Frequently Asked Questions
  • Why are my appointments always canceled?
  • Are these extra services really necessary?
User Feedback

They treat you like a money sign

Staff is rude and unhelpful

Hit or miss experience

Location Details
Street: 2441 State St, Suite 1
City: New Albany
State: Indiana
Postcode: 47150
Country: United States
Location
2441 State St Ste 1, New Albany, IN 47150
Quick Info
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