Mortenson Family Dental
1983 Dixie Hwy, Fort Wright, Kentucky, 41011
Mortenson Family Dental receives mixed reviews. While many patients praise the clinical staff for their kindness and ability to handle dental anxiety, there are frequent complaints about administrative issues, including aggressive text communication, scheduling errors, and billing confusion. The clinical care is generally seen as good, but the administrative experience often detracts from the overall quality.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Call the office directly instead of relying on the automated text system for important scheduling changes.
✓ What Works Well
- Kind and empathetic clinical staff
- Good with anxious patients
- Clean and modern facility
✗ Areas to Improve
- Aggressive and unprofessional text communication
- Frequent scheduling and cancellation issues
- Billing and insurance confusion
- Why are there so many automated texts?
- How do I resolve billing discrepancies?
The doctors are great, but the front office needs better training.
Great care, but the administrative side is a headache.
They really helped with my dental anxiety.
- Category Health & Medical
- City Fort Wright
- State Kentucky
- Postcode 41011
- Country United States
readers daily.