1433 MacCorkle Ave, St Albans, West Virginia, 25177
Moses Lexus in St Albans receives mixed reviews. Many customers have had excellent experiences with the sales team, praising their professionalism and helpfulness. However, there are significant concerns regarding the service department's communication and the quality of repairs. While some find the dealership to be a top-tier choice, others have faced frustrating delays and poor service, suggesting that the experience can be inconsistent.
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Always get a written estimate and ask for updates directly from the service manager if you experience communication delays.
✓ What Works Well
✗ Areas to Improve
Sales team is great, but service needs work.
Communication is often lacking.
Great experience with some staff, poor with others.