1320 N Galloway Ave, Suite 105, Mesquite, Texas, 75149
Patients generally have high praise for the clinical care provided by Dr. Basatneh and his team, often describing them as kind, professional, and highly skilled. The surgical outcomes are frequently reported as excellent. However, there are significant complaints about administrative issues, including long wait times, poor communication, and billing confusion, which can make the overall experience frustrating.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a language barrier, be prepared to bring someone to help with paperwork as Spanish support can be limited.
✓ What Works Well
✗ Areas to Improve
Dr. Basatneh is a hero
Staff is very kind
Communication is a major issue