27 Smith St, 3rd Floor, Brooklyn, New York, 11201
This clinic is generally well-regarded for its skilled and supportive physical therapists, with many patients reporting successful recoveries. The atmosphere is often described as positive and welcoming. However, there are recurring complaints about administrative issues, including billing errors, scheduling difficulties, and poor communication from the front desk. It is a place where the clinical care is strong, but the administrative experience can be inconsistent.
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✓ What Works Well
✗ Areas to Improve
The therapists are amazing, but the billing department is a headache.
I've seen great results, but the front desk can be rude.
Great care, but be prepared for some administrative issues.