Motor Werks Cadillac
18 E Dundee Rd, Barrington, Illinois, 60010
Motor Werks Cadillac receives highly polarized reviews. While many customers have had excellent, seamless experiences with the sales team, praising their professionalism and low-pressure approach, there is a significant number of reports regarding poor service, lack of accountability, and deceptive practices in the service department. The dealership seems to struggle with consistency, and many customers feel that the service department does not match the quality of the sales experience.
We analyze 73 public reviews for Motor Werks Cadillac using our data models and filter out spam to highlight only authentic feedback.
If you are buying a used car, get a third-party inspection; don't rely solely on their 'certified' status.
✓ What Works Well
- Professional and knowledgeable sales staff
- Wide selection of luxury vehicles
- Convenient amenities
✗ Areas to Improve
- Poor service and lack of accountability
- Deceptive sales practices
- Inconsistent communication
- Is the service department reliable?
- Are the sales practices transparent?
- Do they honor their warranties?
I had a great experience with my salesman.
They destroyed my engine and won't take responsibility.
The service department is a total joke.
- Category Automobile
- Neighborhood Barrington
- City Barrington
- State Illinois
- Postcode 60010
- Country United States
