Motor Works
316 E Taylor St, DeKalb, Illinois, 60115
Motor Works is highly praised for its professional, female-owned business model and thorough diagnostic process. Customers appreciate the detailed reports and the fact that they don't push unnecessary upsells. While most reviews are glowing, a few customers have had negative experiences regarding pricing and communication. Overall, it's a well-regarded shop that focuses on quality and customer education.
We analyze 71 public reviews for Motor Works using our data models and filter out spam to highlight only authentic feedback.
Ask for their courtesy diagnostic report with your oil change; it's a great way to stay ahead of potential issues.
✓ What Works Well
- Thorough and detailed diagnostic reports
- Professional and friendly staff
- Honest communication
✗ Areas to Improve
- Some reports of high pricing
- Occasional communication delays
- Mixed experiences with complex repairs
- Do they offer a shuttle service?
- Are they experienced with European cars?
- Do they provide free diagnostic reports?
They explained everything in terms I could understand.
Great service, but the repair was more expensive than expected.
They saved me from a major breakdown while traveling.
- Category Automobile
- City DeKalb
- State Illinois
- Postcode 60115
- Country United States
