Mount Sinai Doctors-Five Towns
Health & Medical · Primary Care

Mount Sinai Doctors-Five Towns

1436 Broadway, Hewlett, New York, 11557

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

Patients love the individual doctors, particularly Dr. Ciccarelli and Dr. Carcaterra, for their bedside manner and expertise. However, the office communication and scheduling system are a major source of frustration. Many patients report long hold times, rude phone staff, and difficulty getting referrals, leading some to switch practices.

Review Summary
20
Most Relevant
12
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 72
Performance Scores
Medical Expertise 85/100
Admin Efficiency 25/100
Pro Tip

Use the patient portal for communication, as phone lines are often overwhelmed.

High clinical quality
Poor phone access
Pros & Cons

✓ What Works Well

  • Excellent, caring doctors
  • Thorough examinations
  • Professional clinical staff

✗ Areas to Improve

  • Poor phone communication
  • Long wait times for appointments
  • Rude administrative staff
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • How do I get a referral?
User Feedback

Doctors are great, office is a mess

Impossible to reach by phone

Great bedside manner

Location Details
Street: 1436 Broadway
Neighborhood: Hewlett
City: Hewlett
State: New York
Postcode: 11557
Country: United States
Location
1436 Broadway, Hewlett, NY 11557
Quick Info
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