Health & Medical · Urgent Care

Mount Sinai Doctors-Urgent Care & Multispecialty, Upper West Side

638 Columbus Ave, New York, New York, 10024

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Mount Sinai Urgent Care on the UWS is a highly regarded facility, with many patients praising the professional, efficient, and compassionate care. The doctors are generally seen as knowledgeable and thorough. However, there is a significant minority of patients who have had very negative experiences, citing long wait times, rude staff, and predatory billing practices. It's a place where you might get great care, but you need to be prepared for potential administrative headaches.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

If you have a non-life-threatening issue, consider an urgent care center first to avoid the high costs and potential billing headaches of this ER.

24/7 emergency services
Frequent billing complaints
Pros & Cons

✓ What Works Well

  • Professional and efficient care
  • Knowledgeable and thorough doctors
  • Clean and modern facility

✗ Areas to Improve

  • Long wait times
  • Reports of rude or dismissive staff
  • Predatory billing practices
Frequently Asked Questions
  • Why am I being charged for tests I didn't need?
  • How do I resolve a billing error?
User Feedback

Great care, but the billing is a nightmare.

Hit or miss with the staff.

Use as a last resort.

Location Details
Street: 638 Columbus Ave
Neighborhood: Upper West Side
City: New York
State: New York
Postcode: 10024
Country: United States
Location
638 Columbus Ave, New York, NY 10024
Quick Info
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