Health & Medical · Primary Care

Mount Sinai Doctors - West 14th Street

226 W 14th St, New York, New York, 10011

Google Maps Updated: 13 May 2026
Authenticity Score: 84/100
About

Mount Sinai Doctors on 14th Street is a large, busy practice with a wide range of experiences. Many patients praise the doctors for their thoroughness and bedside manner, often citing specific physicians like Dr. Palatucci and Dr. Kang as exceptional. However, there are frequent complaints about administrative disorganization, difficulty scheduling, and billing errors. It is a reliable choice for medical care if you can navigate the administrative hurdles.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 86/100
Admin Efficiency 48/100
Pro Tip

Use the patient portal for all communication; it is often more reliable than calling the office.

Primary care
Specialist referrals
Pros & Cons

✓ What Works Well

  • Attentive and thorough doctors
  • Clean and modern facilities
  • Good range of specialists available

✗ Areas to Improve

  • Administrative disorganization and billing errors
  • Difficult to schedule appointments
  • Inconsistent communication from support staff
Frequently Asked Questions
  • Why is it so hard to get a human on the phone?
  • Are the billing errors common?
User Feedback

Great doctors, but the office management is a mess.

I love my doctor, but I hate dealing with the front desk.

Efficient care once you actually get in the room.

Location Details
Street: 226 W 14th St
Neighborhood: Chelsea
City: New York
State: New York
Postcode: 10011
Country: United States
Location
226 W 14th St, New York, NY 10011
Quick Info
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