2845 NE 199th St, empty, Aventura, Florida, 33180
Mount Sinai Aventura provides high-quality medical care with many skilled doctors and nurses. Patients often praise the clinical staff for their professionalism and compassion. However, the administrative side, including the call center and front desk, is a major pain point. Long wait times, difficulty reaching anyone by phone, and billing surprises are common complaints. It is a facility where the medical care is excellent, but the system around it can be frustrating.
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If you have trouble reaching them by phone, try visiting in person or using the patient portal for non-urgent matters.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the system is broken.
The nurses are the heart of this place.
Administrative issues make a simple visit difficult.