Mount Sinai Medical Center Midtown
2504 Biscayne Blvd, Miami, Florida, 33137
The experience at this medical center is highly inconsistent. Many patients praise specific doctors for their thoroughness and kindness, noting that the facility is clean and modern. However, a significant number of reviews highlight major frustrations with administrative staff, including long wait times, poor phone communication, and billing errors. While the clinical care is often rated highly, the administrative hurdles make the overall experience stressful for many.
We analyze 75 public reviews for Mount Sinai Medical Center Midtown using our data models and filter out spam to highlight only authentic feedback.
Patients suggest using the patient portal for communication rather than relying on phone calls.
✓ What Works Well
- Skilled and caring physicians
- Modern, clean facility
- Convenient location
✗ Areas to Improve
- Poor phone communication
- Billing department issues
- Long wait times
- Is it easy to reach the office by phone?
- Are the doctors thorough?
- How is the billing process handled?
The doctors are great, but the office staff is hard to deal with.
Wait times can be long, but the care is worth it for some.
Billing issues are a recurring complaint.
- Category Health & Medical
- Neighborhood Edgewater
- City Miami
- State Florida
- Postcode 33137
- Country United States
