Mount Sinai Primary & Specialty Care Sunny Isles Beach
323 Sunny Isles Blvd, Suite 602, Sunny Isles Beach, Florida, 33160
Patients appreciate the high-quality medical care from the doctors, but the administrative side is a major pain point. Many reviews mention long hold times, poor communication regarding referrals, and a lack of price transparency. While the clinical staff is often described as professional and caring, the front desk experience frequently leaves patients frustrated.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the main hospital number rather than the satellite office line to improve your chances of reaching someone.
✓ What Works Well
- Excellent, knowledgeable physicians
- Modern and clean facility
- Minimal wait times once inside
✗ Areas to Improve
- Nightmare scheduling and phone system
- Lack of price transparency
- Unprofessional front desk staff
- How do I get a referral approved?
- Why is it so hard to reach the office by phone?
- Are prices available before procedures?
Doctors are great, but the admin is a disaster.
Vanessa at the front desk is often unhelpful.
Great care, but I dread calling for appointments.
- Category Health & Medical
- City Sunny Isles Beach
- State Florida
- Postcode 33160
- Country United States
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