38 The Village Overlook, empty, Sylva, North Carolina, 28779
Mountain ENT Associates is generally praised for its professional and knowledgeable medical staff. Patients often highlight the thoroughness of the exams and the effectiveness of the treatments. However, there are consistent complaints about the administrative side of the practice, specifically regarding phone responsiveness, long wait times for appointments, and perceived lack of empathy from some staff members.
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If you have an urgent issue, be persistent with phone calls or consider visiting in person to schedule.
✓ What Works Well
✗ Areas to Improve
Doctors are great
Front desk can be dismissive
Wait times are frustrating