Health & Medical · Urgent Care

Mountain Medical Urgent Care

3372 US-11, Malone, New York, 12953

Google Maps Updated: 13 May 2026
Authenticity Score: 79/100
About

This urgent care facility has a mixed reputation. Some patients have had excellent experiences, praising the speed, professionalism, and compassion of the providers. However, there are significant complaints about rude front desk staff, inconsistent care quality, and poor communication. Note: Some reviews indicate the facility may be closed, so verify before visiting.

Review Summary
20
Most Relevant
10
Newest
20
Highest
16
Lowest
Total Reviews Analyzed: 66
Performance Scores
Medical Expertise 65/100
Admin Efficiency 45/100
Pro Tip

Call ahead to confirm they are open and accepting patients before making the trip.

Wait time
Staff professionalism
Pros & Cons

✓ What Works Well

  • Fast and efficient care
  • Professional and compassionate providers
  • Clean facility

✗ Areas to Improve

  • Rude front desk staff
  • Inconsistent care quality
  • Poor communication
Frequently Asked Questions
  • Is this location still open?
  • How much will the visit cost?
  • Are they accepting walk-ins?
User Feedback

Hit-or-miss experience

Front desk needs better training

Medical care is generally good when you get it

Location Details
Street: 3372 US-11
City: Malone
State: New York
Postcode: 12953
Country: United States
Location
3372 US-11, Malone, NY 12953
Quick Info
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