Mountain Region Family Medicine, 2800
444 Clinchfield St, Suite 2800, Kingsport, Tennessee, 37660
Mountain Region Family Medicine has a dedicated patient base that loves individual providers like Dr. Greene and Amanda Malone. However, there is significant frustration regarding the organizational changes and administrative hurdles since joining a larger network. Patients feel the quality of care from doctors is high, but the system itself is often described as broken.
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Use the patient portal for non-urgent questions to bypass long phone hold times.
✓ What Works Well
- Caring and thorough doctors
- Good patient portal communication
- Professional nursing staff
✗ Areas to Improve
- Difficult appointment scheduling
- Poor administrative communication
- Frustration with network changes
- Are they accepting new patients?
- Why is it so hard to get an appointment?
Dr. Greene is the best.
The organization is beyond broken.
Great care, but the system is frustrating.
- Category Health & Medical
- City Kingsport
- State Tennessee
- Postcode 37660
- Country United States
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