Mountain Shadows Family Dental
4175 N Pioneer Dr, Suite 101, Litchfield Park, Arizona, 85340
Mountain Shadows Family Dental is generally well-regarded for its clinical work and friendly staff. However, there are recurring complaints about the billing department, specifically regarding transparency and communication. While many patients love Dr. Garrett and his team, the administrative issues have caused some to seek care elsewhere.
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If you have billing concerns, ask for a detailed itemized statement and keep all your receipts.
✓ What Works Well
- Friendly and professional clinical staff
- Dr. Garrett is highly skilled and gentle
- Beautiful and clean office
✗ Areas to Improve
- Billing department issues and lack of transparency
- Occasional aggressive upselling
- Communication problems with billing staff
- Why am I getting bills months later?
- Is the billing department easy to work with?
- Are the extra services necessary?
Dr. Garrett is great, but the billing department is a nightmare.
They push expensive plans that my insurance doesn't cover.
The staff is very friendly, but the administrative side is disorganized.
- Category Health & Medical
- City Litchfield Park
- State Arizona
- Postcode 85340
- Country United States
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