Mountain State Oral and Facial Surgery - Ashland
2301 Lexington Ave, Ste 120, Ashland, Kentucky, 41101
Patients generally praise the surgical team for being fast and professional, often highlighting the nursing staff's kindness. However, there are recurring complaints about inconsistent numbing during procedures and rude, dismissive behavior from the front office staff. Some users felt rushed or unheard regarding post-operative pain. Overall, it is a hit-or-miss experience depending on the specific provider.
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Request a specific surgeon if you have high anxiety, as bedside manner varies significantly between providers.
✓ What Works Well
- Fast surgical procedures
- Kind and caring nursing staff
- Effective sedation options
✗ Areas to Improve
- Inconsistent numbing/pain management
- Rude front desk communication
- Disorganized billing and scheduling
- Is sedation available for extractions?
- Why was I billed for services not received?
Nursing staff is top-notch
Dentist seemed rushed
Front office needs better training
- Category Health & Medical
- City Ashland
- State Kentucky
- Postcode 41101
- Country United States
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