Mountain State Oral and Facial Surgery - Beckley
150 Brookshire Ln, Beckley, West Virginia, 25801
Patients are divided between those who had a seamless, painless experience and those who felt belittled or ignored by the surgical staff. Many praise the nursing team for their kindness and professionalism, especially regarding anxiety management. However, recurring complaints about poor communication regarding post-op complications and rude bedside manner from surgeons suggest a lack of consistency. While the clinical work is often described as high quality, the patient experience varies wildly.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask specifically about the after-hours emergency contact protocol before your surgery to avoid being sent to the ER for minor complications.
✓ What Works Well
- Professional and kind nursing staff
- Effective sedation and pain management
- Efficient surgical procedures
✗ Areas to Improve
- Rude or arrogant surgeon bedside manner
- Lack of weekend support for complications
- Communication gaps regarding post-op care
- What do I do if I have pain on the weekend?
- Will I be sedated during the procedure?
- Why was I not told about extra costs?
The nurse was an angel, but the surgeon was dismissive.
Great work on my teeth, but the after-hours support is non-existent.
They made me feel comfortable despite my high anxiety.
- Category Health & Medical
- City Beckley
- State West Virginia
- Postcode 25801
- Country United States
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