26057 US-127, Dunlap, Tennessee, 37327
Opinions on this clinic are polarized. Many pet owners appreciate Dr. Crow's surgical skills and thoroughness, calling her a lifesaver. Conversely, others report feeling dismissed or mistreated by the staff, particularly regarding the 'drive-up' policy and communication. It is a place where the medical care is often valued, but the customer service experience can be hit or miss.
The clinic operates primarily via a drive-up service, which is a major point of contention for some clients.
✓ What Works Well
✗ Areas to Improve
Dr. Crow saved my pet's life.
The staff can be rude and hard to reach.
Great care, but the policy of not going inside is frustrating.