Mountain Valley Orthopedics
100 Wheatfield Dr, Suite 2, Milford, Pennsylvania, 18337
This orthopaedic practice has a very mixed reputation. While many patients praise the medical staff for their expertise and professionalism, there are frequent complaints about administrative issues, including poor communication, appointment cancellations, and difficulty reaching the office. The experience seems to depend heavily on the specific provider and the administrative staff on duty, with some patients having excellent visits and others feeling frustrated by the lack of organization.
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If you have a scheduled appointment, call the office the morning of to confirm your time, as scheduling changes are a common complaint.
✓ What Works Well
- Knowledgeable and professional providers
- Effective treatment plans
- Friendly and helpful staff (some)
✗ Areas to Improve
- Poor communication and phone responsiveness
- Frequent appointment cancellations
- Administrative disorganization
- Why can't I get a return call?
- Is the wait time always this long?
Great doctors, but the office is a mess.
I felt heard and cared for by the medical team.
The administrative side needs a lot of work.
- Category Health & Medical
- City Milford
- State Pennsylvania
- Postcode 18337
- Country United States
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