Mountain View Auto 96
96 Newark Pompton Turnpike, Wayne, New Jersey, 07470
Mountain View Auto 96 is a modern, clean facility that presents well, but customer experiences are wildly inconsistent. While some praise the paint matching and professional staff, many others report long delays, poor communication, and sloppy reassembly. The front desk staff, particularly Kasandra, is a frequent target of complaints for being rude.
We analyze 75 public reviews for Mountain View Auto 96 using our data models and filter out spam to highlight only authentic feedback.
Inspect your vehicle thoroughly for reassembly issues and interior cleanliness before leaving.
✓ What Works Well
- Clean and modern facility
- Good paint matching
- Professional presentation
✗ Areas to Improve
- Poor communication and long delays
- Rude front desk staff
- Sloppy reassembly and quality control
- Why is communication so poor?
- Are they Tesla certified?
- Do they stand by their work?
My car looks brand new.
They kept my car for 45 days with no updates.
The front desk staff is incredibly rude.
- Category Automobile
- City Wayne
- State New Jersey
- Postcode 07470
- Country United States
