9309 Apison Pike, Collegedale, Tennessee, 37363
Mountain View Medicine is generally well-regarded for its medical care, with many patients praising the doctors for their thoroughness and compassionate approach. However, there are recurring complaints about administrative issues, such as difficulty with prescription refills and poor communication from the office staff. It is a practice where the clinical care is strong, but the administrative side can be a source of frustration.
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Use the patient portal for all non-urgent communication to bypass the difficult phone system.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a headache.
I trust my doctor, but the administrative side is frustrating.
Excellent medical care, just be prepared for some logistical issues.