MPB Group Inc.
6440 Dobbin Rd, Suite D, Columbia, Maryland, 21045
MPB Group receives mixed reviews. Many patients are very happy with their individual therapists, describing them as professional, caring, and effective. Conversely, there are numerous complaints about the administrative and billing departments, with reports of poor communication, disorganized scheduling, and unexpected charges. It seems like a place where the clinical care is strong, but the office management is a significant source of stress.
We analyze 68 public reviews for MPB Group Inc. using our data models and filter out spam to highlight only authentic feedback.
Keep your own records of all billing and appointments, as the office management can be inconsistent.
✓ What Works Well
- Professional and caring therapists
- Effective individual and family therapy
- Safe and welcoming office environment
✗ Areas to Improve
- Disorganized administrative and billing staff
- Poor communication regarding appointments
- Inconsistent follow-up
- Why am I being charged without an invoice?
- How do I get my prescriptions sent to the right pharmacy?
- Why is it so hard to reach someone?
Great therapist, terrible billing
Office staff is unorganized
I feel heard and cared for by my therapist
- Category Health & Medical
- City Columbia
- State Maryland
- Postcode 21045
- Country United States
