Mr. Glass
835 E Main St, Rochester, New York, 14605
Mr. Glass is a polarizing business in Rochester. Many customers laud their speed, affordability, and willingness to go above and beyond, such as providing loaner cars or mobile service. Conversely, a significant number of reviewers report poor communication, long delays, and issues with installation quality. While some find them to be a local staple, others warn of unprofessionalism and inconsistent service standards.
We analyze 76 public reviews for Mr. Glass using our data models and filter out spam to highlight only authentic feedback.
Verify your insurance coverage and get a written quote before starting any major work.
✓ What Works Well
- Fast turnaround times
- Competitive pricing
- Helpful mobile service options
✗ Areas to Improve
- Poor communication and follow-up
- Inconsistent installation quality
- Reports of rude customer service
- Do you offer mobile glass repair?
- How long does a windshield replacement take?
- Do you work with insurance claims?
They saved my day with a quick fix.
Communication is a major weak point.
Great local alternative to big chains.
- Category Automobile
- Neighborhood Marketview Heights
- City Rochester
- State New York
- Postcode 14605
- Country United States
