Automobile · Auto Repair
Mr. Mechanic
1118 W Hatcher Rd, Phoenix, Arizona, 85021
Google Maps
Updated: 19 May 2026
Authenticity Score: 65/100
About
Mr. Mechanic has a very loyal customer base that appreciates their honesty and thoroughness. However, there are some strong negative reviews regarding high diagnostic fees and perceived poor communication. It seems like a shop where you get what you pay for, but some customers feel the costs are too high for the results.
Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
14
Lowest rating
We analyze 72 public reviews for Mr. Mechanic using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
55/100
Pro Tip
Ask for a detailed breakdown of the diagnostic fee before they start.
Thorough inspections
Comfortable waiting area
Pros & Cons
✓ What Works Well
- Honest and thorough
- Friendly staff
- Good communication
✗ Areas to Improve
- High diagnostic fees
- Some find them expensive
- Occasional communication issues
Frequently Asked Questions
- Is the diagnostic fee applied to repairs?
- Do they offer a warranty on their work?
- Are they good with older vehicles?
User Feedback
They are hit or miss.
Get a second opinion if the quote is high.
The owner is very involved.
Quick Info
- Category Automobile
- Neighborhood Phoenix
- City Phoenix
- State Arizona
- Postcode 85021
- Country United States
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