Automobile · General Mechanic

Mr. Tire Auto Service Centers

2780 W Henrietta Rd, Rochester, New York, 14623

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Mr. Tire on W Henrietta Rd has a strong following, with many customers praising the manager, Jeff, for his honesty and helpfulness. However, there are significant complaints about scheduling, long wait times, and occasional rude behavior from staff. While many find the service to be fair and reliable, others feel the shop is disorganized and prone to upselling, leading to a polarized customer experience.

Our Review Process
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Highest rating
18
Lowest rating

We analyze 72 public reviews for Mr. Tire Auto Service Centers using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

Call the store directly to confirm your appointment rather than relying solely on the online system.

Tire Sales
NYS Inspection
Pros & Cons

✓ What Works Well

  • Friendly and helpful manager (Jeff)
  • Fair pricing for many
  • Quick tire service

✗ Areas to Improve

  • Scheduling and appointment issues
  • Long wait times
  • Occasional rude staff
Frequently Asked Questions
  • Why was my appointment moved?
  • Is this repair really necessary?
  • Can you fix my flat tire today?
User Feedback

Jeff is the reason many people return.

The online booking system is often unreliable.

Some feel the shop is disorganized.