200 Old Country Rd, Ste 140, Mineola, New York, 11501
MS Family Medicine is a practice with a loyal patient base that appreciates the thorough and compassionate care provided by Dr. Reed and NP Stona. However, the office management is a major point of contention, with frequent complaints about long wait times, poor communication, and administrative errors. It is a practice where the medical care is highly valued, but the office experience can be very frustrating.
If you have an appointment, call ahead to confirm the doctor is actually in the office to avoid unnecessary trips.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad office management.
Wait times are too long.
Billing is a nightmare.