MS & Neuromuscular Center of Excellence
3190 McMullen Booth Rd, Suite 200, Clearwater, Florida, 33761
Patients generally praise the clinical staff for being compassionate and thorough, especially Shreya Patel and Dr. Schneider. However, the office administration is a major pain point, with many reporting extreme difficulty reaching anyone by phone. Some patients feel the practice is overbooked, leading to long wait times and a lack of consistent follow-up. While the medical care is often described as top-notch, the poor communication and administrative hurdles leave many feeling frustrated.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication instead of calling, as the phone lines are notoriously unreliable.
✓ What Works Well
- Compassionate providers
- Thorough neurological exams
- Clean and pleasant facility
✗ Areas to Improve
- Impossible to reach by phone
- High staff turnover
- Poor administrative follow-up
- Why is it so hard to get a call back?
- Will I see the same doctor every time?
Clinical care is spot on
Admin team needs a serious overhaul
Communication is a major bottleneck
- Category Health & Medical
- City Clearwater
- State Florida
- Postcode 33761
- Country United States
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