Health & Medical · Neurology

MSU Health Care Neurology & Ophthalmology

804 Service Rd, A117, East Lansing, Michigan, 48824

Google Maps Updated: 13 May 2026
Authenticity Score: 55/100
About

The clinic faces significant criticism regarding administrative support, communication, and scheduling. While some patients have positive experiences with specific doctors, many report feeling dismissed, unheard, or frustrated by the lack of follow-up. The overall sentiment is one of dissatisfaction with the clinic's management and patient care processes.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 20/100
Pro Tip

Be prepared to be your own advocate; keep detailed records and follow up repeatedly if you don't hear back.

Inconsistent Care
High Admin Friction
Pros & Cons

✓ What Works Well

  • Some skilled doctors
  • Thorough exams (for some)

✗ Areas to Improve

  • Poor communication
  • Scheduling issues
  • Dismissive staff
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • Do they care about patients?
User Feedback

The doctors are good, but the staff is a nightmare.

I feel dismissed and unheard.

Scheduling is a disaster.

Location Details
Street: 804 Service Rd, A117
Neighborhood: East Lansing
City: East Lansing
State: Michigan
Postcode: 48824
Country: United States
Location
804 Service Rd A117, East Lansing, MI 48824
Quick Info
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